Q1
Are you a manufacturer or a trading company?
We are both a manufacturer and a trading company. We are committed to the original design, research and development, production, and global sales of high-quality plush products, providing one-stop services for customers worldwide.
Q2
Can you print or embroider my own logo, label and hangtag on the toys?
Yes. You can provide the design and size of your logo, label and hangtag, and we can make them by printing, embroidery and other crafts.
Q3
Do you have products in stock for sale?
Yes, we have products in stock. Goods are usually shipped within 15 working days after payment is received.
Q4
How do you ship the goods?
We can ship by express such as DHL, UPS, TNT, FedEx and EMS. Bulk orders can be shipped by air or sea, arranging delivery promptly depending on order quantity.
Q5
What is your MOQ?
We support flexible MOQ, which is determined by the volume and price of the goods.
Q6
How about your after-sales service and product quality?
We have a professional and responsible team providing 24-hour online service. We support Alibaba Trade Assurance to guarantee on-time delivery and product quality. Our products are made with advanced production technology and high-quality fabrics, which are comfortable, breathable and cost-effective.